Making medical appointments
April 11, 2026
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You must do it weeks in advance, through outsourced call centers, repeating yourself 14 times, and they want your credit card before they even know your name.
You must do it weeks in advance, through outsourced call centers, repeating yourself 14 times, and they want your credit card before they even know your name.
Check-in kiosks, assembly-line chairs, and a dentist who looks like he still needs a hall pass just to leave the room.
It includes surprise bills and the magical mystery pricing system that somehow nobody can explain, even after the bill shows up.
Nobody can explain it, nobody understands it, but somehow it decides what you pay and where you can go.
After four appointments and a pile of tests, somehow I ended up with a prescription for something that was barely wrong.
What used to be a simple piece of paper to serve as proof of a transaction has turned into endless spam, surveys and marketing messages.
Easter used to be simple, but now it’s a full-blown production.
If something requires an app just to work, it probably didn’t need to exist in the first place.
Some of these places have no idea what their “average” even is. If every call takes forever to answer, then that IS your average.
You can’t just buy a program once and use it forever. Nope. You get to rent it. Forever.