Now the software companies use artificial intelligence to design updates, and robot tech support agents to keep complaining customers on indefinite hold.

Somewhere out there is a guy paying $12.99 a month to remind himself he’s paying $12.99 a month for something else.

I didn’t touch anything or update anything. But, now I’m locked out like I forgot the secret handshake.

You can’t just buy a program once and use it forever. Nope. You get to rent it. Forever.